Imprint

Information pursuant to § 5 ECG (E-Commerce Act, Austria) and ehandelsloven § 3 (Norway)

Provider

BYOM AS Aksjeselskap (Norwegian limited company), represented by Karin Gutenbrunner Byom (Daglig leder)

Address

Skjoldenveien 9, 1832 Askim, Norway

Contact

Email: karin@byom.com Phone: +47 473 82 740

Registration

Norwegian organisation number: 937 698 208 (Brønnøysundregistrene). VAT number: NO 937 698 208 MVA (registered in Merverdiavgiftsregisteret since 15.01.2023).

Business activity

Development and operation of practice management software for psychosocial counseling (life and social counseling).

Professional regulations

Counseling services managed through Livioris are subject to the Austrian Trade Regulation Act (GewO § 119, life and social counseling). Relevant professional body for users: Division for Personal Counseling and Personal Services of the Austrian Federal Economic Chamber (WKO). Applicable professional regulation: GewO 1994, in particular § 119.

Responsible for content

Karin Gutenbrunner Byom, Skjoldenveien 9, 1832 Askim, Norway.

Central contact point for authorities (Art. 11 DSA)

Pursuant to Art. 11 of Regulation (EU) 2022/2065 (Digital Services Act, DSA), BYOM AS designates the following central contact point for direct electronic communication with the authorities of the EU Member States and the EEA states, the European Commission and the European Board for Digital Services:

E-mail: admin@livioris.com Postal address: BYOM AS, Skjoldenveien 9, 1832 Askim, Norway

Communication with this contact point is possible in the following languages: German, English, Norwegian.

Contact point for users (Art. 12 DSA)

For inquiries, notices and complaints relating to the use of Livioris, the following contact point is available:

E-mail: admin@livioris.com

Inquiries are reviewed and answered by a natural person, not exclusively by automated systems. We aim for a timely response.

Notice and action mechanisms for illegal content (Art. 16 DSA)

If you believe that content publicly accessible via Livioris is illegal, you can report this to BYOM AS electronically:

E-mail: admin@livioris.com

To help us process your report promptly, please provide:

1. an explanation of why you consider the content to be illegal;
2. the exact location of the content (e.g. the full web address);
3. your name and e-mail address, so that we can respond to you (exception: if your report concerns offences under Art. 3 to 7 of Directive 2011/93/EU, this information is not required);
4. a statement that you believe, in good faith, that the information provided is accurate and complete.

If your report contains electronic contact details, we will confirm receipt without undue delay. We will then inform you of our decision, including the possibilities for redress in respect of that decision. Reports are processed in a timely, diligent, non-arbitrary and objective manner, exclusively by a natural person, not by an automated system.

A reporting form on the website is not currently available; reporting by e-mail is a fully valid electronic channel.

Online dispute resolution

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration body.

Imprint obligation pursuant to § 5 ECG (Austria) and ehandelsloven § 3 (Norway). This page will be updated if registration details change.

Sources: ECG (Austria) § 5, ehandelsloven (Norway) § 3, brreg.no. Not legal advice.